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Annie Macdonald
I would like to compliment Cover Frameless Glass on their product, service and after sales service. More so in particular, I hold Maritza Syfert responsible for our ongoing satisfaction with Cover Frameless Glass. What an asset you have in Maritza. She is totally professional, incredibly patient and kind and one of the most reliable people I have come across in the service industry. She is knowledgeable, totally efficient, and makes good on any promise or arrangement she makes.Maritza advised us on and sold us our glass enclosure system for our Bannockburn Unit in the V & A Waterfront development. Your technical guys then moved in and produced what was required. Maritza promised she would follow up and make sure we were happy after living with the system for a time. This she did.Our entire block along with two others in the complex has just finished being serviced and repainted. In the process of this having been done, dirt and paint scrapings etc found their way into the frame of our glass fitting. We called Maritza and asked her to quote for and organize a complete service for us to avoid any complications with our Cover Glass system. Not only did she expedite this, she organized this as a complimentary 1st service. Excellent after sales service! This is unheard of in most service industries. I will recommend Cover Frameless Glass to anyone for a fabulous Product and Service. Thank you Maritza!
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Andy Alexander
Thanks for comming to sign off the installation of my glass with me today. I am absolutely delighted with the product and will certainly recommend it to anyone who asks. I was also delighted with the service given by the crew who installed the product. They were respectful and carefull around my apartment in general, cleaned up well afer themselves, always stuck to the timings they gave me, and did an excellent job of the installation itself. In addition to that I found them to be very pleasant individuals, and although sometimes it can be difficult having tradesmen around your property, these guys were no trouble at all. This is another reason that I will have no hesitation in recommending Cover Frameless Glass to any of my neighbours or friends. Please pass my thanks on again to the crew, and to everyone else I have dealt with at the company, even if it was only by email, when I was trying to organise payment and the installation date from the UK. Finally, thanks to you personally for the excellent communication I have had from you and for making it so easy for me to organise things from such a distance away.
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Bernice Letschert
“Hi Ashnie
Just want to recommend both you and the staff on the good service I received and the high level of workmanship
The product knowledge of your workmen is unbelievable and it is indeed a pleasure to deal with such a reputable company and I will definitely recommend you.”
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Bryan Westwood
Congratulation on your promotion I can see from the way you dealt with your customers that you worked very hard to please! There was nothing we needed from your company as the work was carried out very satisfactory. You can imagine how nervous my wife and I were especially having to rely on you having to do the work unsupervised by us as absentee owners. Your team did an excellent job and I was particularly impressed with the cleanliness during and after the job. When we finally got home we were visited by one of your senior team member(Chris) to find out if we were happy with the finished product , we of course were delighted and would recommend your services to anybody who is looking for a similar service.I am attaching the final payment we were told to make by Chris maybe he gave us the wrong invoice but this is what he wrote and we paid it immediately as you can see.Good luck in your new position!
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Charlene Currin
We wish to take this opportunity to Thank the team, Management (Andrew), the lady on the switchboard / Reception and all Staff at your WestRand Branch for their courteous, professional, and efficient workmanship when they recently serviced the Frameless Glass Doors at our property situate at 13 Tulbagh Street, Brooklands Estate in Northcliff. From the moment we phoned looking for assistance, Management (Andrew) immediately scheduled a team to service our doors. The Team arrived punctually and they just delighted me with their determination to provide efficient service. They were particularly friendly and helpful. They even provided guidance and assistance with maintenance procedures, going forward. The very next day Andrew called to check that I was happy with the service. We had a “WOW” experience. In this day and age good, helpful and efficient service appears to be a luxury, so please extend my grateful Thanks and appreciation to your Team. Keep up the good work and rest assured that I will certainly recommend your Company to family and friends. Best Wishes for success